KUTAI Counterfeit Product Statement
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  2. Kutai Electronics Solemnly Declares

Kutai Electronics hereby solemnly declares that any unauthorized production, manufacturing, or sale of Kutai products, as well as the misuse of Kutai brand trademarks, brand names, images, or text for false promotion, is illegal and constitutes both civil and criminal liability. Should such actions be discovered, we will take legal action to protect the company's reputation, eliminate the confusion caused by inferior products in the market, and safeguard the rights of consumers, with no tolerance for such offenses.Counterfeit products of inferior quality have not undergone thorough testing and may lead to product malfunctions or cause serious safety issues at installation sites. Customers are urged to purchase authentic products directly from our company or authorized Distributor.

Methods to Verify Product Authenticity

If you need to verify whether the product you purchased is a genuine KUTAI product, please refer to the following methods:

  1. Test Report Verification: All Kutai products undergo 100% testing and are re-inspected before packaging and shipping. Each product is marked with a barcode and serial number. Users can visit our official website’s test report section and enter the serial number to check the product’s test report. If the product test report cannot be found, or if the serial number shows an abnormal number of queries, the product may be counterfeit. Please contact us immediately.
    Note: Some products manufactured before 2006 may not have test reports due to the lack of a database at that time.
  2. Image Comparison: You can compare the product you purchased with the high-resolution images provided on our official website to check if the appearance matches the specifications of genuine products.
  3. Contact Authorized Distributor: You can directly contact our authorized distributor or service providers to verify the authenticity of the product.
  4. Product Authenticity Inquiry: You may take clear photos of the product (top, side, bottom, and serial number) and contact us through our official website by leaving your contact information and sending the photos. We will conduct an authenticity check for you.

If you have any concerns or suspect counterfeit fraud, please contact us and provide relevant information (e.g., website name/URL, webpage screenshots, product images, etc.).